TimesDigest Frequently Asked Questions

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  • What is TimesDigest?
    TimesDigest, a ten-page synopsis of The New York Times, is designed and edited to provide a balanced selection of the Times' top stories and editorial comment, along with sports, weather, business news and the celebrated crossword puzzle. TimesDigest is transmitted at midnight, EST, 365 days a year by e-mail and satellite. It can also be downloaded from our password-protected website.
     
  • Why should I request a TimesDigest Subscription?
    TimesDigest and other products are available for businesses in the hospitality industry.  By requesting a subscription you will receive a daily edition to keep their guests informed.
     
  • How do I update my personal account information?
    Log in with your email address and password, and visit your user profile [https://nytlicensing.com/profile/]. If you have forgotten your password, please click Forgot Password to reset it.
     
  • How do I update my organization’s billing information?
    Your organization’s billing information can be viewed in your user profile. To update it, please contact the TimesDigest Customer Care team.  
     
  • How do I retrieve my username and password?
    Your TimesDigest username is your email address. If you have forgotten your password, please click Forgot Password to reset it.
     
  • How do I change my password?
    Visit your user profile to change your password.
     
  • Can I add and remove users from my organization?
    Visit your user profile and under the User Management tab, you are welcome to invite colleagues within your organization to receive daily emails.
     
  • How do I access my archive?
    Visit your user profile and under the TimesDigest Subscription tab, you will see a downloadable archive of your subscription for up to 2 weeks.
     
  • How do I pay my invoices?
    To learn more about how to pay your invoices, visit our Billing FAQs.
     
  • I am a home delivery customer and have a question about my TimesDigest. Who should I contact?
    All home delivery subscribers should contact customercare@nytimes.com or dial 1-800-NYTIMES (698-4637) for assistance.
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